More Telecom · NBN 100
$105/month
Checked 16 Oct · checked · View this plan →
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More Telecom
Current NBN comparison snapshot
NBN 100
More Telecom · NBN 100
$110/month
Checked 16 Oct · checked · View this plan →
The good stuff at 1000 Mbps
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Customer complaints
Independently published complaint-handling statistics from the Australian Communications and Media Authority. These are not GoodSort scores, ratings or customer reviews.
Jan–Mar 2026
Complaint rate
Lower is betterMore Telecom
19
ACMA benchmark
58
39 fewer complaints than benchmark.
Complaints per 10,000 · NBN services
Compare 15 ACMA-reported providers
Lower to higher for this ACMA metric. This is not a GoodSort ranking.
- Aussie Broadband9
- Leaptel10
- Origin Broadband17
- More Telecom (this provider)19
- Tangerine21
- iiNet26
- Flip31
- Exetel36
- SpinTel36
- Superloop44
- Telstra44
- Southern Phone51
- TPG59
- Dodo60
- Optus104
Complaint resolution
Lower is betterMore Telecom
6
ACMA benchmark
5.3
0.7 days slower than benchmark.
Average calendar days · all services
Compare 15 ACMA-reported providers
Lower to higher for this ACMA metric. This is not a GoodSort ranking.
- Leaptel1
- Dodo2
- TPG2
- Exetel4
- Optus4
- Superloop4
- Flip6
- More Telecom (this provider)6
- Tangerine7
- Aussie Broadband8
- iiNet8
- SpinTel8
- Origin Broadband9
- Southern Phone9
- Telstra9
TIO escalation
Lower is betterMore Telecom
27.9%
ACMA benchmark
7.2%
20.7 points above benchmark.
Complaints escalated to TIO · all services
Compare 15 ACMA-reported providers
Lower to higher for this ACMA metric. This is not a GoodSort ranking.
- Optus5.4%
- TPG6.3%
- Dodo7.8%
- Telstra8.7%
- Southern Phone13.8%
- Exetel16.3%
- iiNet18.0%
- Aussie Broadband21.6%
- Flip24.4%
- Leaptel24.7%
- More Telecom (this provider)27.9%
- Superloop28.0%
- SpinTel30.1%
- Origin Broadband30.4%
- Tangerine38.5%
Australian Communications and Media Authority © Commonwealth of Australia · CC BY 4.0 · Source